GC ranked second in the Quality Management Level Survey 2014, Tokyo, Japan
The Nippon Keizai Shimbun Inc. and the Union of Japanese Scientists and Engineers (JUSE) announced the bi-annual survey ranking. GC was highly evaluated and ranked second, the highest honor in its history, moving up from sixth place in 2012.
Six major categories are evaluated:
1. Commitment of top management
2. Cultivation of human resources for realization of quality management
3. Management of safety, security and trust
4. Establishment and thorough implementation of processes
5. Pursuit of customer-oriented policy
6. Ability to effectively use and enhance systems
The ranking is based on the analysis of 62 subcategories (56 indicators) under these six categories, and GC received the following high evaluations:
Management of safety, security and trust (1st)
Establishment and thorough implementation of processes (3rd)
Ability to effectively use and enhance systems (3rd)
Cultivation of human resources for realization of quality management (5th)
Pursuit of customer-oriented policy (8th)
In addition to its activities at overseas manufacturing bases, GC has established the GC Institute of Monozukuri (Technologies), a human resource cultivation system, at the global mother factory in Fuji Oyama and is planning to expand it to overseas operations.
Since taking over as president, President Nakao and Chairman Nakao have conducted 1,237 President’s Reviews over 30 years, visiting and reviewing all departments and companies in and outside Japan. Close and constant communication among Chairman Nakao, President Nakao and GC Associates is effectively continued until a task is solved. These efforts are highly valued as the basis of corporate quality.
Top five companies in overall ranking:
1. Konica Minolta
4. Fuji Film Holdings
GC received the Deming Application Prize (now the Deming Prize) in 2000 and the Japan Quality Medal (now the Deming Grand Prize), the highest honor of Japan’s TQM, in 2004. Within the GC Group, GC Dental Products Corporation (GCDP) received the Deming Application Prize in 2003, and GC Dental (Suzhou) Co., Ltd. received the Deming Application Prize in 2010 as the first Chinese company. Most recently, JUSE announced in October that GC America Inc. had won the Deming Prize for 2014. Chairman Makoto Nakao also received the Deming Prize for Individuals in 2012 for spearheading GC Group’s efforts to promote TQM and build a global company.
Through continuous promotion of GC’s Quality Management (GQM), GC would like to step up company-wide efforts in quality management and meet our customer’s trust.
Your continued support would be much appreciated.